STAR Survey of Tenants and Residents

Future Focus Research have extensive experience of conducting surveys on behalf of social landlords.  We have previously conducted STATUS Surveys and now conduct the new STAR survey.  We also conduct continuous monitoring of services (via our own telephone unit) such as repairs, gas, anti-social behaviour, income management and new tenants.  These continuous surveys provide you with ongoing insight into how your services are performing and enable you to identify areas to be addressed and subsequently examine the impact of any intervention.

We conduct tenant surveys throughout the UK.

If you are looking to conduct a STAR survey do get in touch with Future Focus Research and we would welcome the opportunity to assist you with your survey.

Please browse our site to find out more details about what we can do or get in touch directly with tom.hamilton-james@futurefocusresearch.co.uk

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