Resident Satisfaction Survey for a Local Authority

We were commissioned to support Caerphilly County Borough Council in conducting their biennial Household survey in Jan 2011.  We issued 10,000 postal questionnaires representative of the county borough area and received a response of just under 2000 questionnaires, a response rate of approximately 20%.   This element of the survey was completed within 6 weeks. if you wish to conduct a Resident Satisfaction Survey for a Local Authority please contact us.