Dwr Cymru/Welsh Water

We have been commissioned by Dwr Cymru/Welsh Water to set up and run an online Business Panel that is representative of Wales.  The Panel will be used to evaluate levels of overall satisfaction with Welsh Water and identify any areas for improvement.  The Panel will be surveyed 4 times every year and  will also be used to run 4 online focus groups (OLFG).

Nigel Beacom of Future Focus Research said ‘We are delighted to be working with a company such as Welsh Water on this project and this greatly enhances our Digital research portfolio particularly in the area of B2B research.’

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