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    Resident Satisfaction Survey for a Local Authority

    We were commissioned to support Caerphilly County Borough Council in conducting their biennial Household survey in Jan 2011.  We issued 10,000 postal questionnaires representative of the county borough area and received a response of just under 2000 questionnaires, a response rate of approximately 20%.   This element of the survey was completed within 6 weeks. if

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    Market Research Company in Wales

    Looking for a market research company in Wales, then look no further. At Future Focus Research we have extensive experience of conducting research in Wales.  As such we have a team of interviewers covering Wales. Please browse the rest of our website to see how we can help you or get in touch directly by emailing

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    Tenant satisfaction surveys

    If you are looking to conduct tenant satisfaction surveys then look no further. Future Focus Research conduct tenant satisfaction surveys and we specialise in understanding the views and opinions of tenants.  We operate in both England and Wales.  We previously conducted STATUS surveys and are now offering clients the new STAR survey (whether by telephone, postal or face to face).

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  • Citizen workshops for a Local Authority

    We have been helping Blaenau Gwent County Borough Council conduct Staff and citizen workshops in association with Gwent Police on Community cohesion and the governments PREVENT agenda.  This involves gathering the information obtained from the workshops and presenting the Local Authority and the Police with a detailed report and recommendations.

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  • Pre and post Advertising testing for a utility

    Western Power Distribution commissioned us to conduct 400 pre and 400 post campaign interviews to assess respondent awareness of and reaction to their advertising campaign.  The research was conducted in-street in locations across the South West and South Wales.

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  • STAR Survey of Tenants and Residents

    Future Focus Research have extensive experience of conducting surveys on behalf of social landlords.  We have previously conducted STATUS Surveys and now conduct the new STAR survey.  We also conduct continuous monitoring of services (via our own telephone unit) such as repairs, gas, anti-social behaviour, income management and new tenants.  These continuous surveys provide you with ongoing

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  • Market research company in the UK

    If you are looking for a market research company in the UK then Future Focus Research can help. At Future Focus Research we have extensive experiene of conducting research in both the public and private sectors.  We conduct both qualitative and quantitative research. Please browse the rest of our website to see how we can help you or

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  • Budget Consultation

    If you are a local authority looking for a market research company to conduct your budget consultation then look no further, Future Focus Research can help you. Future Focus Research have recently conducted a budget consulation exercise on behalf of a local authority, encompassing interviews with both local residents and businesses.  In addition, we can offer more qualitative research to

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  • Market Research in Wales

    Looking for market research in Wales, then look no further. At Future Focus Research we have extensive experience of conducting research in Wales.  As such we have a team of interviewers providing good coverage throughout Wales.  We also have our own in-house CATI (Computer Aided Telephone Interviewing) unit.  In addition, our research directors are experienced focus group moderators. We

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  • Resident Satisfaction Surveys

    If you are looking to conduct Resident satisfaction surveys then look no further. Future Focus Research conduct resident satisfaction surveys and we specialise in understanding the views and opinions of residents.  We operate in both England and Wales and conduct surveys by telephone, postal or face to face. We have offices in both Bristol and Cardiff, and conduct work for

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